Privacy Policy

Last Updated and Effective Date:
September 4, 2025

This Privacy Policy outlines how The HR Agency ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website, submit job applications, or engage with our recruitment and HR-related services.

1. ​Notice at collection

This Notice at Collection describes how we collect, use, and disclose personal information we collect from or about you.

A. Collection of Personal Information

We collect the personal details you share directly with us. This includes when you:Sample text. Click to select the Text Element.

  • Contact us for support or questions
  • Sign up for updates or create an account
  • Purchase products or services on our website

This may include:

  • Contact Details: Name, email, phone number, address, date of birth, gender, and social media handles
  • Purchase Info: Payment card details, purchase history, and preferences
  • Support Interactions: Emails, chat logs, and other communications
  • Sensitive Data: Login credentials, credit/debit card numbers, and other financial information

B. Personal Information We Collect Automatically

We collect certain data automatically when you use our website or services, such as:

  • Device & Usage Data: IP address, browser, device type, OS version, time zone, links clicked, pages viewed, and time spent on site
  • Cookies & Tracking Tools: We use cookies, web beacons, and similar tech to improve site functionality, analyze usage, and track preferences

You can manage cookies in your browser settings. For more details, see the "Your Choices" section.

C. Information From Other Sources

We may receive additional data from third parties, including:

  • Advertising networks
  • Analytics providers
  • Social media platforms
  • Mailing list and CRM services

D.​ Inferred Information

We may create insights or assumptions based on data we collect — for example, your general location (via IP address) or shopping interests (based on browsing or purchase behavior).

2. ​Advertising and Analytics

We may partner with third-party providers to deliver analytics and advertising services on our behalf — both across the web and within mobile apps. These partners may use cookies, device identifiers, web beacons, and similar technologies to collect data about your activity on our website and elsewhere. This includes information like your IP address, browser type, mobile network, pages visited, links clicked, and interactions with ads or content.

This data helps us (and our partners) to:

  • Analyze usage patterns
  • Understand which content performs best
  • Deliver personalized ads and content
  • Improve our marketing efforts and your overall experience

3. Legal Basis for Processing

We process your personal data based on one or more of the following grounds:

  • Your consent
  • Contractual necessity (e.g., processing job applications)
  • Our legitimate interest in operating an HR service
  • Legal obligations that we must comply with

4. ​Your Choices

A. Managing Your Account

You can update or correct your account details at any time by logging in or contacting us at [support@example.com].
If you'd like to delete your account, please email us — we’ll assist you directly.
Please note: some information may be retained as required by law or for legitimate business purposes.

B. Cookies

Most browsers accept cookies by default, but you can change your settings to block or delete them if you prefer. Keep in mind that disabling cookies may impact how certain features of our website work.

C. Communication Preferences

You can unsubscribe from marketing emails or text messages at any time by following the instructions in those messages. Even if you opt out, we may still send you non-promotional messages, such as account updates or important service notices.

5. Selling or Sharing Personal Information

We may share or sell certain categories of personal information with third parties for purposes such as targeted advertising. Below, we outline the types of data involved, the recipients, and the reasons for sharing — covering both current practices and those within the past 12 months.

We do not knowingly sell or share personal information of anyone under 16 years old, and have not done so in the last 12 months.

6. Your Privacy Rights

A. Rights for UK Residents

If you live in the United Kingdom, you may have certain rights regarding your personal data, depending on current laws. These rights may include:

  • Right to Delete — You can ask us to delete personal information we’ve collected from you.
  • Right to Correct — You can request corrections to inaccurate personal data.
  • Right to Know & Access — You can ask what data we collect, how we use it, who we share it with, and request a copy in a portable format.
  • Third-Party Disclosure — You may request a list of specific third parties (excluding individuals) to whom we’ve disclosed your information.
  • Right to Opt-Out of Profiling — You can choose not to have your data used for automated decisions with legal or similar effects.
  • Targeted Advertising & Sale — You have the right to opt out of your data being sold or shared for targeted advertising.
  • Sensitive Data — We only use sensitive information for limited purposes, so additional rights in this area do not apply.
  • No Discrimination — We will not deny you services, change pricing, or retaliate against you for exercising your privacy rights.
  • Right to Appeal — If we deny your request, you may appeal the decision. We’ll tell you how in our response.

B. How to Exercise Your Rights

To make a privacy request, contact us at:

Phone: ​0333 772 3062
Email: enquiries@titansky.co.uk

You can also email us to opt out of the sale or sharing of your personal information.
In some cases, we may ask for additional information to verify your identity before fulfilling your request. We typically respond within 45 days, or 15 business days for opt-out requests.

C. Appealing a Denied Request

If we deny your privacy request, you may appeal by contacting us at the same phone or email above. We’ll respond to your appeal within 45 days and explain the outcome. If denied again, you may file a complaint with your state’s Attorney General.

D. Using an Authorized Agent

You may appoint an authorized agent (such as a guardian or legal representative) to act on your behalf. We may require documentation confirming their authority to make requests for you.

6. ​Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, feel free to reach out:

Titan Sky Ltd
Unit 4, Arkwright Industrial Estate, 
Arkwright Road, 
Bedford, 
MK42 0LQ,
England.
enquiries@titansky.co.uk